Tuesday, January 29, 2013

e2o Health Help Desk Services


Help Desk Services

Our company, e2o Health, stands for Evaluate, Execute, and Optimize Healthcare. Since 2010, we have helped over 1,000 doctors to achieve milestones such as: Meaningful Use (MU) compliance, Workflow Analysis that helps practices to transition smoothly to EHR and Practice Management (PM), and have assisted safety net clinics throughout LA County to adopt a telehealth referral product.

Many doctors and practices have worked hard during the past two years to implement their EHRs and achieve Stage 1 Meaningful Use. Some of you are still struggling to get your EHR and Practice Management software up and running.

We offer MU Stage 2 Support to achieve your incentives and payments, and Managed IT Support to setup and maintain the IT infrastructures necessary for using and continuing to use EHR and PM systems effectively.
Gold and Platinum Help Desk Services

GOLD
PLATINUM
  • 24/7 access to Remote Support for Level 2 EHR/IT issues
  • Unlimited Level 1 support
  • 4 hours Level 2 Support
  • Onsite support at a discounted price of $60/hr
  • Online access to all tickets
  • IT support for 5 computers (including laptops, 1 firewall, 2 printers, 1 user)
$200 per month: add’l charges for add’l users, computers

  • Includes all the features in Gold
  • Additional 2 hrs of Level 2 support
  • Meaningful Use Compliance monthly monitoring ($100 per provider)
  • Annual privacy and security audits
  • $200 per month
  • $60/hr for additional onsite IT support
MU Compliance Monthly Monitoring only - $200 per month per provider
 Please call 1 (800) 326-0215 for information on our services.
www.e2ohealth.com       21151 S. Western Ave., Torrance, CA 90501


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